Mine says pre-ordered, well ship it by Thu, November 12. This is a time when vigilance will be rewarded. The result is that many gamers are left worried about their PlayStation 5 order status, concerned that it may not arrive on time or that the purchase itself will fail. https://www.fedex.com/fedextracking/. Mine has shipped and FedEx says it's going to be delivered tomorrow. You must log in or register to reply here. All rights reserved. Assumed since I was billed last Thursday for it that I wouldve seen some shipping notification today but nothing. Because their website says that if you dont receive it by the date indicated you should contact them using the web chat. Was hoping to get it early but it looks like I wont be that lucky. Problem is, their reps are just plain lazy and irresponsible. You may also view your order details by visiting our Order Status page here: https://direct.playstation.com/en-us/order-lookup. If you ordered your console from Amazon, its best to check your PS5 order status frequently in case the purchase fails. Tuesday I couldnt get on their crap chat system at all. aw man cuz I ordered the PS4 slim bundle on the same day with the free 2 business day shipping and to this day it still hasnt shipped:(. It's easy! The PlayStation 5 is still seeing incredibly high demand even after five months of its release, with the worldwide chip shortage and the prominence of scalpers being considered the biggest causes. Sense controller charging dock still says "Preparing to ship". api.direct.playstation.com should appear below. PlayStation Directs customer service is only available via chat and is currently clogged up average wait time is an hour NOT the bullsh*t 10 minutes they claim. That sucks, I took vacation days for that whole Thanksgiving week. (edited). Jul 13, 2013 6,356 2,267 ALL RIGHTS RESERVED. Express shipping will give your order within 1-2 days, while standard shipping can take within three days before dispatch. On the web, the order status will be shown just above the product image. I have mine pre ordered from Best Buy and they took the money but still preparing order. WAIT FOR SONY TO EMAIL YOU AND GIVE YOU THE TRACKING NUMBER AND TRACK IT FROM THEIR SITE (usually FedEx or UPS), Thanks for providing an update on your experience! Anyway, I ended up getting it earlier than my projected arrival date. Heres how to check the status of your PlayStation 5 order for major retailers including PS Direct, Amazon, Walmart, Target, and GameStop. My order hasn't updated yet either. :) They're receiving a lot of online orders daily and it isn't atypical for a product to be ready toward the end of the day (there is no time set, just by the end of the day). I ordered mine at 11/23/2019 09:10 PM PT that's what it says on the email. Many customers are insulted to find that on top of the price, the consoles are nearly impossible to find anyway. Sign up for a new account in our community. PSN/Steam:LordNwahs21 Xbox:GlasscitySD Switch:6580-6391-6814. Please note, tracking details may take up to 24 hours to display after an order has been shipped. When someone finally picked it up, the expected date changed to Sunday. If you have a Fedex account with your address on it, you can see whenever a label is created for your address. I'm in NY and ordered last night. I was able to secure a PS5 on Nov 25th but no email confirmation. Search the top right of the page for the link and icon of your user account. Mine shipped earlier today, and Spider-Man shipped like 2 hours later. I actually ordered a 2 pack of the move controllers like an hour later and got an email today that those have shipped but the bundle has not. In right pane, right-click and select all. If your package status hasnt received an update from the shipping courier in more than 48 hours, please chat with us. Anyone else get that email? They would not as in WOULD NOT not could not but WOULD NOT give any ETA or any semblance of an expected time frame. Ordered through Target US, still hasnt shipped. Republicans " hold together like a ball of lusty ticks" - drclaeys. You can click the button labeled View Details for more information about shipping address and current status. PS PLUS members are eligible for Free Express Shipping on direct.playstation.com. Shipping Label Created or Awaiting Carrier Pickup. Sony becomes AMD's biggest customer due to PS5, Some PS1 Games published by Sony that could come. Heres hoping the issue gets resolved before Thursdaysucks cuz at least the regular units got shipped already. I guess I am luckier than many of you. More info, Shipping and order support for direct.playstation.com. I can't ask for a refund because my order has been "preparing to ship" for about a week now. Please note,the tracking link can take up to 48 hours to show up, even after you have received the shipment confirmation email. That's weird. I havent received a shipment notification yet, have you? On the left side of the page, click the hamburger icon to open your user panel. It arrived on the exact day fedex's label said it would despite the shipping not actually updating till around midnight. Shipped yesterday, currently in transit to arrive on Thursday. Ive waited a year, I can wait another week lol. Sometimes this happens when there is high traffic for the shipping couriers. That worries me. I just dont have the tracking number or anything. Already have the extra controller and charger. Open the GameStop website. My girlfriend works from home though so she brought it in the house for me. Create an account to follow your favorite communities and start taking part in conversations. PS5 Bundle from GameStop shipping question. Gotta love it. A page for anyone that has finally secured a PS5 and wants to talk/share/inquire about shipping information. Weird how it was already tied to my email but it's cool. I ordered the Special Edition DeathStranding PSPro the day it went on sale - Sunday 24th November - and its been 3 days already and my shipment is still stuck in preparing shipment. I got it from Sony directly and selected express shipping. You may request the package to be held at a local FedEx/UPS location for pickup by calling 1.800.463.3339 (for FedEx) or 1-888-742-5877 (for UPS). Hopefully it comes soon, we out here with the still Prepping to Ship, Did you get yours yet i got mine on the 22nd as well still says preparing to ship im nervous, I snagged one on 9/14 and it's suppose to arrive today before 2pm . It's not on launch day, but I'm grateful to even pre-order one. The rep had an almost-immediate answer AND a follow up reason: they will: Because the final invoice would not have been generated. I was part of the first wave and no not yet. Just glad I was able to secure one. Console/game discussions, news, support, trophy/media sharing and more! I hope this is my luck. On the playstation site it only says preparing to ship and its been like that for two days now, and it already charged my card, does it mean its a success or no? lol, I just looked at the order I made at the end of February and it still says "preparing to ship", I got it early March. Yup, I got an email from Sony this afternoon saying my console has shipped. Good thing about living in NJ, my PS5 shipped from some Newark warehouse and I am receiving it today, already out for delivery. How long did it take to get your PSVR2 if you selected expedited shipping? Pre-orders for PlayStation 5 have been a mess. Wood Elves aren't made of wood. The shipment details attached to my shipping confirmation report 17 pounds. Mine shipped Saturday. Nov 11, 2020 . The warehouse is kinda near the delivery location, 30 minutes of driving. Many retailers seem to have run out of stock, while others seem to have taken on more orders than they could fill. The next day, I got a text from FedEx. Yep got an email on Nov 7 that order had shipped and is on track for Thursday. Did you also order on the recent drop, August 17th? How do you on the PS5 split the game audio to come through the TV and chat audio to come though the headset? From Sony through the "luck of the draw", shipped yesterday, arriving on the 12th, Arriving onthe 12th but i need to sign for it and ill be at work, depending on when they come. Why didn't you use an email-address you have access to? It may not display this or other websites correctly. Geographic, holiday and other restrictions apply. I saw they shipped fed ex now its just in God's hands that it makes it to my house. JavaScript is disabled. Starting to get nervous about my walmart preorder, Not a single word from Amazon MX here, I preordered it on Sept. 16. You can track your order by visiting FedEx.com. 0 20 If your console has already been shipped, you can track it using the tracking number sent to your email address. My Sony preorder shipped out Saturday the 7th, but I didnt see any notification email about it. Ive been looking at the direct order page for days and its always said out of stock. Anyway, I just wanted confirmation that it would eventually get here. Per shipper instructions, package will not be delivered until the scheduled delivery date. It appears they're requiring a signature, too. Amazon seems to have trouble keeping up with demand, Destiny 2 Lightfall Max Power Cap: Soft, Power, and Hard Level Caps. I also bought PS5 in this invitation lot. The FedEx site just says 'label created'. Nobody knows. M'aiq still wonders about High Elves. Does your shipping say its from sie llc or a third party? Can I transfer PS4 disc game applications to my PS5 Digital Edition? Press question mark to learn the rest of the keyboard shortcuts. So those of you who absolutely need to secure this package: Amazon has it without the Black Friday discount. Reddit and its partners use cookies and similar technologies to provide you with a better experience. They never did. I didn't get an email that it shipped yet but it shows as shipped on my order status and the shipment is in my FedEx delivery manager. The number instructs you to leave your number and they will call back in a day. I'm sure there are lots of things that can make an order take longer, but this is how it went for me. They wont look up anything unless you specifically tell them to so one needs an idea of how they function internally need to know what questions to ask. Edit: Got it a while back! If your tracking information hasn't updated for two business days or it's two business days after your estimated delivery date, select the Contact us button. 'Shipment' actually refers to numerous processes, which is why it can feel like it takes forever for your order to move on. Went in for a PS5, came out with two Xbox X Well, says it right there. Im working with gamestop to get the address changed but if that doesnt work Im just going to request a hold for pick up and I will pick it up. THEY WILL NOT GIVE ANY ASSURANCE THAT YOU WILL RECEIVE THE PRODUCT YOU PAID FOR. Your community-run home for all things PlayStation on Reddit! | ResetEra The ResetEra Games of the Year 2022 Vote is live! The whole process took 13 days for me. Press question mark to learn the rest of the keyboard shortcuts. It gives NES era ninja gaiden vibes, which is cool. Wtf is going on and has anyone else suffered this? I got mine after a week and a half on standard shipping, and apparently express shipping ships within a few days at most. So I preordered my ps5 from Sony in September and my friend tells me they ship his system from Sony on Saturday yet mines till this day says preparing for shipping mind you its the digital edition and he has the regular one not sure if that has anything to do with that.anyone who ordered from Sony still on preparing for shipping?? Mine shipped Friday - wouldve probably gotten it today if they werent holding it until Thursday. Ok I just got off the chat with the useless Sony representative. We apologize for the delay and are currently working to resolve this matter and expect we will be able to ship this item within the next 5 business days or less. I got in on the first wave there, i preordered mine from amazon, took vacation time from nov 13th-19th and amazon is telling me im getting it thursday nov 19th. 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It on Sept. 16, currently in transit to arrive on Thursday launch... Because their website says that if you dont receive it by Thu, November 12 why did you... And is on track for Thursday new account in our community Friday discount an to. Purchase fails press question mark to learn the rest of the page for the link icon...
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