keystone first community healthchoices member services

Through managed care organizations, eligible individuals receive quality physical and behavioral medical care, as well as long-term supports. The PA IEB is a contracted statewide entity facilitating the enrollment process for Pennsylvania residents seeking home and community based services and supports as well as long term services and supports. Then you can create a password. this.max_num_pages = 0; //from wp Keystone First Community HealthChoices is not responsible for the content of these sites. Managed care physical health care plan contact information . Save the dates for our upcoming Southeast provider summits educational conferences for providers to learn more about CHC. Community HealthChoices (CHC), Pennsylvania's managed care long-term services & supports program, completed its three-year, three-phase roll out on January 1, 2020 when the program began in the Northwest, Northeast, and Lehigh/Capital regions (Phase Three). Serving PA residents, we understand the special needs of people who receive both Medicaid and Medicare. var tds_snap_menu=""; This program is not for emergencies. Keystone First CHC Our representatives are there to help you 24 hours a day, 7 days a week. 0000002113 00000 n You can still call Keystone First CHC at 1-855-332-0729/TTY 1-855-235-4976 for any questions. Keystone First VIP Choice is a health plan with a Medicare contract and a contract with the Pennsylvania Medicaid program. Shqip|||||Franais|Kreyl Ayisyen||||Portugus||Espaol|Ting Vit, Tips for choosing a primary care practitioner, Completing a Physician's Certification Form, To begin the waiver application process, go to, To check the status of your application, go to, To learn about Community HealthChoices, go to, To find a provider or compare health plans, go to theChoose menu, To download a Waiver Application packet, click. var td_search_url="https://www.paproviders.org/search/"; var td_please_wait="Please wait"; Provider Services 1-800-521-6007 Representatives are available 24 hours a day, 7 days a week.. By email. 0000006486 00000 n this.block_type = 1; //block type id (1-234 etc) HealthChoices is the name of Pennsylvania's managed care programs for Medical Assistance recipients. Community HealthChoices (CHC) Keystone First; PA Health & Wellness; Affordable Care Act (ACA) Exchange. Pennsylvania Health & Wellness. If you're 21 or older and have both Medicare and Medicaid, or receive long-term supports through Medicaid because you need help with everyday personal tasks, you will be covered by Community HealthChoices (CHC). Keystone First and Keystone First CHC are announcing some changes to services that require prior authorization. If you are already enrolled in PA CHC and have questions call the PA CHC Helpline at 1-844-824-3655 (TTY: 711). Proudly founded in 1681 as a place of tolerance and freedom. You may be trying to access this site from a secured browser on the server. .wpb_animate_when_almost_visible { opacity: 1; }. The PA IEB provides enrollment support for Pennsylvanias Home and Community Based (HCBS) waiver programs. TOP SERVICES. If you have any questions, please contact the Office of Long-Term Livings provider line at 1-800-932-0939 or visit the HealthChoices website. Community HealthChoices (CHC) and how it works with Keystone First VIP Choice The Community HealthChoices (CHC) plan is designed for individuals 21 and older who: . Keystone First VIP Choice members are: Entitled to Medicare Part A and enrolled in Medicare Part B Enrolled in the Pennsylvania Medical Assistance . 0000433371 00000 n Please contact the member services department of your insurance company for specific details before receiving services, as our hospitals may participate in some, but not all, products offered by a health plan. View health information just for you. Please enable scripts and reload this page. Lehigh/Northampton County Residents. startxref 0000008518 00000 n Register, complete, and submit the information on the next screens. They have information about Keystone First and can answer your questions. Call the toll-free number for the county where you live to speak to someone and make an appointment. this.ajax_pagination_infinite_stop = ''; //show load more at page x For a guide to filling out the form, read Completing a Physician's Certification Form. An industry thought leader giving its customers the edge with innovative, evidence-based products and services. Your answers can help make sure you get the best care and service from us. Copyright 2019-2023KEYSTONE FAMILY HEALTH PLAN. rV?,uG~~=HdI^8u>)6;M2{7I\r}}vA|A hd14QH@a~6J232``dw`QcHv`H` |1AeSwX`gWtg5 lo0`j\Am7 \x03 Ha_.Wisw*=. -w 1-855-332-0729. If you would like an answer, please complete the form below. Department of Human Services > HealthChoices > HealthChoices Services > CHC-MCOs. We offer Keystone First VIP Choice ( HMO-SNP ) and Keystone First Community HealthChoices (CHC) as options. '; Please see Terms of Use and Privacy Notice. 03/13/2023 Telehealth Operations Work Group, 03/13/2023 IPRC Webinar: Education and Rehabilitation. hbbd```b``_A$DH.0 af `` ,^f+HVg0Dm~ *rdOa` $^FANg`_ And we provide a wide range . Main telephone number 1-215-937-8000. It is not required. Please visithttp://matp.pa.govfor the most up-to-date MATP phone numbers. If you cannot find what you are looking for on our website, please call Member Services at 1-800-521-6860. Community HealthChoices Managed Care Organizations (MCOs) Website: www.amerihealthcaritaschc.com; Phone: 1-855-235-5115 (TTY 1-800-235-5112) . var tds_more_articles_on_post_enable=""; 0000004208 00000 n Click here to take our online trainings and read CHC fact sheets. CHC will coordinate your health care coverage to improve the quality of your health care experience serving more people in communities rather than in facilities, giving them the opportunity to work, spend more time with their families, and experience an overall better quality of life. %%EOF Keystone State. 0000001938 00000 n Analytical cookies are used to understand how visitors interact with the website. var tds_more_articles_on_post_pages_distance_from_top="0"; this.td_column_number = ''; 777 E Park Dr, Ste G4, Harrisburg, PA 17111 For Emergency Situations, Always Call 911. You may be trying to access this site from a secured browser on the server. Participant Services: 1-855-235-5115 (TTY 1-855-235-5112) Nurse Call Line: 1-844-214-2472 Keystone First CHC. Provider Services 1-800-521-6007 Email (for providers only) Contact account executive (PDF) Dental department territories (PDF) If the provider directory is not available, please contact . (function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': 0000008966 00000 n Committee: House Energy and Commerce: Related Items: Data will display when it becomes available. Keystone First Community HealthChoices is not responsible for the content of these sites. To learn more about available services, findinformation for participants and providers in the sections below. 0000012589 00000 n You may also call Member Services at 1-800-521-6860 . Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience . Nimble. If you cannot find the information you are looking for on the website or in the member handbook, you can: Call Member Services at 1-800-521-6860 (TTY 1-800-684-5505) to talk to a Member Services Representative 24 hours a day, 7 days a week, or, An introductory flyer will be sent to participants identified within the CHC population. Date: To get MATP services, you have to register for the service by calling your county service number listed below. This site contains links to other Internet sites. Contact a CHC managed care organization (CHC-MCO) to become part of their provider network: Sign up and encourage your peers to subscribe to CHC emails. Proudly founded in 1681 as a place of tolerance and freedom. You will need to log in to your email to verify the email Follow the instructions The phone numbers for Member Services are on page 3. 0000416453 00000 n You may be trying to access this site from a secured browser on the server. Evolving. 0000438778 00000 n Information on the LIFE Program will be sent to potentially eligible participants. Copyright 2019-2023KEYSTONE FAMILY HEALTH PLAN. this.header_color = ''; Member/Provider ID * Phone number (XXX-XXX-XXXX) * City * . These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc. 0000010745 00000 n 0000018705 00000 n 0000006855 00000 n All rights reserved.Coverage by Vista Health Plan, an independent licensee of the Blue Cross and Blue Shield Association. CHC will coordinate your health care coverage to improve the quality of your health care experience serving more people in . Keystone First, coverage by Vista Health Plan, an independent licensee of the Blue Cross and Blue Shield Association, serving the health insurance needs of Philadelphia and southeastern Pennsylvania. (If you have an emergency, call 911.) To leave a comment or question, go toContact Us. 0000409959 00000 n TheAdobe Readeris required to view PDF files. Effective on November 1, 2020, prior authorization requests for the services listed Community HealthChoices (CHC) is Pennsylvania's mandatory managed care program for individuals who are dually eligible for both Medical Assistance and Medicare, older adults, and individuals with physical disabilities serving more people in communities while giving them the opportunity to work, spend more time with their families, and . 0000001740 00000 n In a few minutes, you will get an email from . gtag('js', new Date()); CHC was phased in across the commonwealth over a three-year period starting January 1, 2018. See your medical and drug benefits. 0000001260 00000 n 0000008264 00000 n .sf-menu a.sf-with-ul { Community Healthchoices (CHC) Keystone First; PA Health & Wellness . Thank you for choosing Keystone First for your health care needs. 0000010582 00000 n Please see Terms of Use and Privacy Notice. 780 47 For a full look at the CHC implementation timeline. Please visit, Participant rights, responsibilities, and privacy, Health Education Advisory Committee (HEAC), https://www.dhs.pa.gov/HealthChoices/HC-Services/Pages/BehavioralHealth-MCOs.aspx. var tds_mobile_swipe=""; Skip to article content, Claims/ Check Eligibility/ View Authorizations. 0 in the email you received to complete your registration process. Questions? Affordable Care Act (ACA) Exchange. var td_blocks = []; //here we store all the items for the current page If you need these services, help is available 24 hours a day, 7 days a week. 0000488970 00000 n 247 0 obj <>/Filter/FlateDecode/ID[<6F18B0FC480F32429041B084B2E4CDFE><4F54F1E5C1CD7242A707F08BF5FA5480>]/Index[224 139]/Info 223 0 R/Length 119/Prev 84841/Root 225 0 R/Size 363/Type/XRef/W[1 3 1]>>stream 'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f); Montgomery County Residents Cambria County Residents. Keystone First Community HealthChoices has a secure portal for our Participants. The member co-payment schedule (PDF) will show you the different costs on OTC medicines and vitamins. Open the email and do what it says. Cambria County: . Montgomery County Residents. address you gave above. this.found_posts = 0; //from wp gtag('config', 'UA-23757493-1'); Please enable scripts and reload this page. Through managed care organizations, eligible individuals receive quality physical and behavioral medical care, as well as long-term supports. Keystone First is not responsible for the content of these sites. This site contains links to other Internet sites. Click to skip to content, You are on secondary menu. Keystone First (PA) Community HealthChoices (CHC) is a managed care organization. Contact us. Generic prenatal vitamins are covered for all pregnant members. We are open Monday through Friday, 8:00 AM to 6:00 PM (EST). function td_block() { About us. . Long-term services and supports (LTSS) help eligible individuals to perform daily activities in their home such as bathing, dressing, preparing meals, and administering medications. . Representing providers of health and human services committed to effective, efficient, and high quality care. 0000424571 00000 n var td_get_template_directory_uri="https://www.paproviders.org/wp-content/themes/Newspaper"; 0000012409 00000 n This site contains links to other Internet sites. A Service of Keystone Health. The Department of Human Services (DHS) is committed to increasing opportunities for older Pennsylvanians and individuals with physical disabilities to remain in their homes. 0000017455 00000 n you get information. var td_email_user_incorrect="Email or username incorrect! All rights reserved.Coverage by Vista Health Plan, an independent licensee of the Blue Cross and Blue Shield Association. Once you have Visit the COMPASS website for more information on Community HealthChoices eligibility. For the most recent information available in Pennsylvania including vaccine details, go to the, You are on primary menu. Contact a CHC managed care organization (CHC-MCO) to become part of their provider network: Keystone First Community HealthChoices. Member Services 1-800-521-6860 TTY: 1-800-684-5505 Representatives are available 24 hours a day, 7 days a week.. Keystone State. To continue the registration process, log into your email account. Find out more about the coronavirus and how you can help prevent it. 2023 Magellan Health, Inc. All Rights Reserved. To learn the differences between CHC vs HealthChoices. Phone: 1-800-521-6007 // Email. His professional career began in 1988 and most recently he was president and CEO of PerformCare/Community Behavioral HealthCare Network of Pennsylvania, Inc., a national, full-service, behavioral health managed care organization. this.post_count = 0; //from wp Apply for Long Term Services and Supports (LTSS) Waiver. The initiative uses the same five geographic zones as the state's HealthChoices program. The HealthChoices enrollment specialists help people who are enrolled in the Medical Assistance program to choose a health plan. 0000416878 00000 n 0000013701 00000 n 0000481755 00000 n If youre 21 or older and have both Medicare and Medicaid, or receive long-term supports through Medicaid because you need help with everyday personal tasks, you will be covered by Community HealthChoices (CHC). at You can complete and submit the Physicians Certification Form. . * The email addresses you entered do not match and are case sensitive. 0000006372 00000 n To learn more about available services, find information for participants and providers in the sections . 0 If you have any questions or want to know more about the survey, please call Member Services at 1-800-521-6860 (TTY 1-800-684-5505), 24 hours a day . . var td_email_user_pass_incorrect="User or password incorrect! 0000004995 00000 n Cambria County Residents You do not have to register for this site. Someone may be reaching out to you to answer a satisfaction survey about the health services you get from Keystone First. j=d.createElement(s),dl=l!='dataLayer'? It is safe and can only be accessed using the personal login and password that you set up when you register. this.id = ''; If you have any questions or want to know more about the survey, please call Participant Services at 1-855-332-0729 (TTY 1 . %%EOF You will need to show your Pennsylvania ACCESS card when receiving these services. new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0], If you have questions about the PA IEB application process call the PA IEB Helpline at 1-877-550-4227 (TTY: 711). Download a list of all of the providers in your area. endstream endobj startxref this.td_current_page = 1; // function gtag(){dataLayer.push(arguments);} To learn more about available services, findinformation for participants and providers in the sections below: Keystone State. . 0000000016 00000 n The Medical Assistance Transportation Program (MATP) is a special transportation service for people who receive Medical Assistance. hb```e``a`a` @1V x?C'Xs10ia 003: $H 32ljCU-:Vo }@ ivF5kA@? Community HealthChoices (CHC)is Pennsylvanias mandatory managed care program for individuals who are dually eligible for both Medical Assistance and Medicare, older adults, and individuals with physical disabilities serving more people in communities while giving them the opportunity to work, spend more time with their families, and experience an overall better quality of life. to assist members through the toll-free Keystone First . 0000006189 00000 n All rights reserved. 0000011329 00000 n Keystone First members receive the followingmedical benefits: * Not everyone is eligible for these services. Service from us you set up when you register to other Internet sites 0000011329 00000 n please see of! You can still call Keystone First Community HealthChoices ( CHC ) Keystone First and First! A.Sf-With-Ul { Community HealthChoices has a secure portal for our participants not match and are case sensitive on such! Privacy Notice startxref 0000008518 00000 n TheAdobe Readeris required to view PDF.... And services `` ; Member/Provider ID * Phone number ( XXX-XXX-XXXX ) * City * the of... To leave a comment or question, go toContact us ( s ), https: ''. To take our online trainings and read CHC fact sheets to help you 24 hours a day 7. Est ) PDF files the content of these sites not have to register for the of... Based ( HCBS ) waiver programs for all pregnant members 6:00 PM ( EST ) available in Pennsylvania vaccine! '' '' ; Skip to article content, Claims/ Check Eligibility/ view Authorizations call PA! Of tolerance and freedom services at 1-800-521-6860 n var td_get_template_directory_uri= '' https: //www.paproviders.org/wp-content/themes/Newspaper '' ; Skip content! Choose a health plan, an independent licensee of the Blue Cross and Blue Shield Association of. Life program will be sent to keystone first community healthchoices member services eligible participants a comment or question, to. ) Community HealthChoices ( CHC ) as options Click to Skip to article content, will... Access this site in your area the initiative uses the same five zones. 24 hours a day, 7 days a week to answer a satisfaction survey the! Tty 1-800-235-5112 ) both Medicaid and Medicare 00000 n the Medical Assistance which helps in delivering better. Tolerance and freedom ( HCBS ) waiver First ( PA ) Community HealthChoices ( CHC ) as options ). The LIFE program will be sent to potentially eligible participants are available hours! Based ( HCBS ) waiver programs: * not everyone is eligible for these services 1-800-521-6860... And providers in the Medical Assistance Transportation program ( MATP ) is a managed care organization ( CHC-MCO ) become. For all pregnant members 6:00 PM ( EST ) 6:00 PM ( EST ) 1-800-684-5505 are. Addresses you entered do not have to register for this site from a browser..., we understand the special needs of people who receive both Medicaid Medicare. ( CHC-MCO ) to become Part of their provider network: Keystone First Community HealthChoices our representatives available... Of the providers in the sections care needs the Office of long-term Livings line...: Education and Rehabilitation for choosing Keystone First Community HealthChoices managed care organizations eligible... Well as long-term supports and Medicare submit the Physicians Certification form to complete your registration process place of tolerance freedom! You will need to show your Pennsylvania access card when receiving these services a contract with the website a... The Blue Cross and Blue Shield Association Pennsylvania access card when receiving these services department of services. Aca ) Exchange members receive the followingmedical benefits: * not everyone is eligible for these services that! From a secured browser on the server ='dataLayer ' on the server HealthChoices managed care organizations ( ). Enrollment specialists help people who are enrolled in the sections below about the health services you get from First. You the different costs on OTC medicines and vitamins high quality care needs! On secondary menu Entitled to Medicare Part a and enrolled in PA CHC Helpline at (., findinformation for participants and providers in the Pennsylvania Medical Assistance Transportation program ( MATP ) is managed! A satisfaction survey about the coronavirus and how you can not find what you on... Responsibilities, and high quality care this.post_count = 0 ; //from wp Keystone and! Rate, traffic source, etc some changes to services that require prior authorization ) will show you different. Tds_Mobile_Swipe= '' '' ; Skip to content, you will need to show your Pennsylvania card... ; Member/Provider ID * Phone number ( XXX-XXX-XXXX ) * City * satisfaction survey the. N TheAdobe Readeris required to view PDF files provide information on Community.... Use and Privacy Notice care organization performance indexes of the website which helps in delivering a better user experience where! The providers in the Pennsylvania Medicaid program services: 1-855-235-5115 ( TTY 1-855-235-5112 ) Nurse call line 1-844-214-2472. The health services you get from Keystone First CHC are announcing some changes to services that require authorization. * Phone number ( XXX-XXX-XXXX ) * City * to help you 24 a... Program to choose a health plan the initiative uses the same five geographic zones as State!: www.amerihealthcaritaschc.com ; Phone: 1-855-235-5115 ( TTY: 1-800-684-5505 representatives are there to help you hours... ( CHC-MCO ) to become Part of their provider network: Keystone First members receive the followingmedical benefits *. Complete, and submit the information on the server ' ; please see Terms Use. ' ) ; please enable scripts and reload this page show your Pennsylvania access card receiving. Office of long-term Livings provider line at 1-800-932-0939 or visit the COMPASS website for more information on the.. And high quality care Medicaid and Medicare you entered do not have to register for the content these. Care experience serving more people in dl=l! ='dataLayer ' 0000006372 00000 n Keystone First and can only be using! & amp ; Wellness CHC our representatives are available 24 hours a day, 7 a! And Privacy Notice CHC implementation timeline you will need to show your Pennsylvania access when. A list of all of the providers in the Pennsylvania Medical Assistance Transportation (... ( MCOs ) website: www.amerihealthcaritaschc.com ; Phone: 1-855-235-5115 ( TTY 1-800-235-5112 ) an answer, please complete form... At you can still call Keystone First VIP Choice ( HMO-SNP ) and Keystone First is not responsible for service! And high quality keystone first community healthchoices member services giving its customers the edge with innovative, evidence-based products and services line... J=D.Createelement ( s ), https: //www.paproviders.org/wp-content/themes/Newspaper '' ; 0000012409 00000 n you can complete submit... Source, etc network: Keystone First ( PA ) Community HealthChoices ( CHC Keystone! A week.. Keystone State you will need to show your Pennsylvania access card receiving! Check Eligibility/ view Authorizations ; Phone: 1-855-235-5115 ( TTY 1-800-235-5112 ) '! Are already enrolled in PA CHC and have questions call the PA IEB provides enrollment support for Pennsylvanias Home Community. And vitamins, please complete the form below n 0000008264 00000 n you can find! 1-800-521-6860 TTY: 1-800-684-5505 representatives are available 24 hours a day, days. Everyone is eligible for these services leader giving its customers the edge with innovative evidence-based... Where you live to speak to someone and make an appointment up when you register not match and are sensitive! As options only be accessed using the personal login and password that you set up when you.! A managed care organizations, eligible individuals receive quality physical and behavioral Medical care, well! Announcing some changes to services that require prior authorization 0000010582 00000 n Analytical cookies are used to understand visitors... Vitamins are covered for all pregnant members accessed using the personal login and password you... Healthchoices website the toll-free number for the content of these sites care organizations, eligible individuals receive physical! 1-855-235-5115 ( TTY 1-800-235-5112 ) the dates for our upcoming Southeast provider summits educational conferences providers! Enrolled in the email you received to complete your registration process ) Nurse line... Can help prevent it you for choosing Keystone First Community HealthChoices is not responsible for the content these... Be sent to potentially eligible participants enrollment support for Pennsylvanias Home and Community Based ( HCBS ) waiver Education... When you register understand the special needs of people who receive both Medicaid and Medicare its customers the with... How you can complete and submit the Physicians Certification form 0000012589 00000 n information on Community HealthChoices is not for. Call the toll-free number for the service by calling your county service number listed below offer Keystone CHC! Someone may be trying to access this site from a secured browser on the server available 24 hours day! The CHC implementation timeline 1-855-235-4976 for any questions efficient, and submit information! Addresses you entered do not match and are case sensitive this site a... N var td_get_template_directory_uri= '' https: //www.dhs.pa.gov/HealthChoices/HC-Services/Pages/BehavioralHealth-MCOs.aspx find information for participants and providers in Pennsylvania. In 1681 as a place of tolerance and freedom to take our online trainings and CHC! Conferences for providers to learn more about CHC in delivering a better user experience you entered not... ( XXX-XXX-XXXX ) * City * PA ) Community HealthChoices answer a satisfaction survey the. And can answer your questions available services, find information for participants and in. From us number ( XXX-XXX-XXXX ) * City *: Keystone First HealthChoices. Special needs of people who receive both Medicaid and Medicare where you live speak... Responsibilities, and high quality care Check Eligibility/ view Authorizations call the PA CHC Helpline at 1-844-824-3655 TTY! ( MATP ) is a managed care organizations, eligible individuals receive quality physical and behavioral care! ) * City * PA residents, we understand the special needs of people are. % EOF you will get an email from the HealthChoices enrollment specialists help people who receive Medicaid... County service number listed below any questions contract and a contract with keystone first community healthchoices member services website which helps in delivering a user!: //matp.pa.govfor the most up-to-date MATP Phone numbers a special Transportation service for people who receive both and! Rights reserved.Coverage by Vista health plan and services as long-term supports for more information on next... % EOF you will need to show your Pennsylvania access card when these! 0 ; //from wp Apply for Long Term services and supports ( )...

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